Customer Support Ticket System & Helpdesk
Customer Support Ticket System & Helpdesk has 9 disclosed vulnerabilities in the WordSec catalog, reported between 2021 and 2026; all 9 are fixed as of September 2026. Their average CVSS score is 6.9, and the most serious one scores 9.8 out of 10. Severity breakdown: 1 critical and 3 high. 2025 was the busiest year with 4 disclosures.
The most common weakness is Cross-Site Scripting, behind 5 of the records (56%). Other recurring categories include Code Injection, Deserialization Of Untrusted Data.
Every one of the 9 issues recorded for Customer Support Ticket System & Helpdesk has a vendor fix available, so running the current release closes all known holes.
7 independent researchers contributed these findings, most of them (2) reported by Muhammad Yudha - DJ. Customer Support Ticket System & Helpdesk is installed on roughly 400 WordPress sites, so each unpatched flaw has a wide blast radius. The current release is tested up to WordPress 7.0.4.
CVE-2026-15011Customer Support Ticket System & Helpdesk <= 6.0.5 - Unauthenticated Code Injection via 'path' Parameter
Read the full analysisVulnerability Records
Customer Support Ticket System & Helpdesk
Author
emarket-design
WP Ticket lets you manage all customer support requests directly from your website. Customers submit tickets through a simple frontend form, and you handle everything from your WordPress dashboard — no external helpdesk software required. Up and running in minutes. Works for freelancers, agencies, small businesses, and internal IT teams. See WP Ticket in Action Who is this for? * Businesses that want to handle customer inquiries from their own website * Agencies managing support for multiple clients * IT teams running an internal helpdesk * WooCommerce or Easy Digital Downloads store owners Free Features * Frontend ticket submission form (shortcode or block) * Assign tickets to support agents * Set ticket priority and status * Email notifications for customers and agents * Agent management with dedicated agent pages * Role-based access (Agent and Manager roles) * Responsive design — works on all devices * Spam protection with CAPTCHA support * Restrict ticket submission to logged-in users only * Customizable form fields from plugin settings * No coding required Premium Features (Pro & Enterprise) * File attachments on tickets * Canned responses for faster replies * Departments for organizing support teams * Custom fields for tickets * Advanced search and filtering * SLA tracking and automation rules * WooCommerce integration * Easy Digital Downloads integration * MailChimp integration * CSV import/export * Real-time helpdesk dashboard with stats and charts * And much more View Live Demo | Documentation
Vulnerability data © Defiant, Inc., provided under the Wordfence Intelligence T&C