Customer Service Software & Support Ticket System <= 5.12.0 - Authenticated (Administrator+) Stored Cross-Site Scripting

2023-06-22 00:00
Anonymous

Strategic Overview

Vulnerability Overview

The Customer Service Software & Support Ticket System plugin for WordPress is vulnerable to Stored Cross-Site Scripting via admin settings in versions up to, and including, 5.12.0 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with administrator-level permissions and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. This only affects multi-site installations and installations where unfiltered_html has been disabled.

Technical Analysis

REMEDIATION: Update to version 5.13, or a newer patched version --- IDENTIFIER: CWE-79 (Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')) The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users.

External References

Vulnerability data © Defiant, Inc., provided under the Wordfence Intelligence T&C