Zebra_Form PHP library <= 2.9.8 - Reflected Cross-Site Scripting

2021-02-14 00:00
WPScanTeam

Strategic Overview

Status
Patched in 5.6.0
Affected Plugin
Customer Support Ticket System & Helpdesk
Affected Version
<= 5.5.1
CVSS
6.1Medium
Weakness type
CWE-79 · Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
CVE
CVE pending
View all Customer Support Ticket System & Helpdesk vulnerabilities

At a glance

This record tracks a medium-severity Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability in the Customer Support Ticket System & Helpdesk WordPress plugin, affecting versions <= 5.5.1. It carries a CVSS score of 6.1 (reachable over the network; low attack complexity). Exploitation requires no authentication. The issue is fixed in version 5.6.0; sites on affected versions should update now. Disclosed February 2021, reported by WPScanTeam.

Vulnerability Overview

The Zebra_Form library present in the WP Inimat, Ad Swapper, Drug Search, Teaser Maker, and Customer Service Software & Support Ticket System Plugins for WordPress is vulnerable to Reflected Cross-Site Scripting via the 'form' and 'control' parameters in versions up to, and including, 2.9.8 due to insufficient input sanitization and output escaping. This makes it possible for unauthenticated attackers to inject arbitrary web scripts in pages that execute if they can successfully trick a user into performing an action such as clicking on a link.

Technical Analysis

The vector marks this flaw as remotely reachable over the network, with low attack complexity — no special timing or configuration is needed, and no privileges on the target site.

CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

Customer Support Ticket System & Helpdesk <= 5.5.1 carries this weakness at form, and reaching it takes a caller who can reach the endpoint. Cross-site scripting happens when input from a request is written into a page without being escaped for the context it lands in, so the browser parses attacker-supplied text as markup or script.

Injected script runs with the privileges of whoever views the affected page, which is how these flaws turn into administrator session theft, silent account creation or persistent backdoors in page content. For Customer Support Ticket System & Helpdesk the fix is 5.6.0: builds <= 5.5.1 are affected, anything from 5.6.0 onward is not.

Remediation

Update to version 5.6.0, or a newer patched version

How does WordSec protect against this?

The attempt arrives as an ordinary request to Customer Support Ticket System & Helpdesk: WordSec's web application firewall inspects request payloads before WordPress loads them. None of that substitutes for the fix: Customer Support Ticket System & Helpdesk 5.6.0 closes this, and updating the plugin is the step that ends it.

  • Firewall
  • Alerts

External References

https://www.wordfence.com/threat-intel/vulnerabilities/id/8d4ea0a8-d2f6-4209-b17f-0a26ba664c63

Related records

Vulnerability data © Defiant, Inc., provided under the Wordfence Intelligence T&C