Customer Service Software & Support Ticket System < 5.10.4 - Authenticated (Admin+) Stored Cross-Site Scripting

2021-09-20 00:00

Tri Wanda Septian

Strategic Overview

Status

Patched in 5.10.4

Affected PluginCustomer Support Ticket System & Helpdesk

Affected Version< 5.10.4

CVSS5.5Medium

CVECVE-2021-24622

View all Customer Support Ticket System & Helpdesk vulnerabilities

Vulnerability Overview

The Customer Service Software & Support Ticket System WordPress plugin before 5.10.4 does not sanitize or escape form fields before outputting it in the List, which could allow high privilege users to perform Cross-Site Scripting attacks even when the unfiltered_html capability is disallowed.

Technical Analysis

REMEDIATION: Update to version 5.10.4, or a newer patched version --- IDENTIFIER: CWE-79 (Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')) The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users.

External References

https://www.cve.org/CVERecord?id=CVE-2021-24622 https://www.wordfence.com/threat-intel/vulnerabilities/id/e67422cc-c1ad-40b6-abae-23447e2ff491

CVSS Vector

5.5

CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:L/I:L/A:N

Base

Attack VectorNetwork
Attack ComplexityLow
Privileges RequiredHigh
User InteractionNone
ScopeChanged
ConfidentialityLow
IntegrityLow
AvailabilityNone

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