Multiple Plugins by emarket-design <= Multiple Versions - Unauthenticated Limited Remote Code Execution
Strategic Overview
- Status
- Patched in 6.0.3
- Affected Plugin
- Customer Support Ticket System & Helpdesk
- Affected Version
<= 6.0.1- CVSS
- 8.1High
- Weakness type
- CWE-95 · Improper Neutralization of Directives in Dynamically Evaluated Code ('Eval Injection')
- CVE
CVE-2025-8420
At a glance
CVE-2025-8420 is a high-severity Improper Neutralization of Directives in Dynamically Evaluated Code ('Eval Injection') vulnerability in the Customer Support Ticket System & Helpdesk WordPress plugin, affecting versions <= 6.0.1. It carries a CVSS score of 8.1 (reachable over the network; high confidentiality, integrity, availability impact). Exploitation requires no authentication. The issue is fixed in version 6.0.3; sites on affected versions should update now. Disclosed August 2025, reported by mikemyers.
Vulnerability Overview
Multiple plugins for WordPress by emarket-design with the 'emd-form-builder-lite' package are vulnerable to Remote Code Execution in various versions via the emd_form_builder_lite_pagenum function. This is due to the plugin not properly validating user input before using it as a function name. This makes it possible for unauthenticated attackers to execute code on the server, however, parameters can not be passed to the functions called
Technical Analysis
The vector marks this flaw as remotely reachable over the network, and no privileges on the target site, and no interaction from a victim user. A successful exploit has high impact on confidentiality, integrity, availability — full site compromise territory.
CWE-95: Improper Neutralization of Directives in Dynamically Evaluated Code ('Eval Injection')
The product receives input from an upstream component, but it does not neutralize or incorrectly neutralizes code syntax before using the input in a dynamic evaluation call (e.g. eval).
Remediation
Update to version 6.0.3, or a newer patched version
How does WordSec protect against this?
Requests carrying this pattern arrive without a session, so nothing upstream of the firewall gets a chance to reject them: WordSec's web application firewall inspects request payloads before WordPress loads them. Classes like this one can leave something behind, so the staged malware scanner is the second half: it looks for dropped files and modified code rather than for the request that created them. None of that substitutes for the fix: Customer Support Ticket System & Helpdesk 6.0.3 closes this, and updating the plugin is the step that ends it.
- Firewall
- Scanner
- Login Security
External References
Related records
Other vulnerabilities in Customer Support Ticket System & Helpdesk
- 9.8CVE-2026-15011: Customer Support Ticket System… Code Injection
CVE-2026-15011 - 8.1CVE-2025-53584: WP Ticket Customer Service… PHP Object Injection
CVE-2025-53584 - 7.5CVE-2026-9848: WP Ticket <= 6.0.4 SQL Injection
CVE-2026-9848 - 6.4CVE-2025-60157: WP Ticket Customer Service Software… Stored XSS
CVE-2025-60157 - 6.4CVE-2025-58915: Multiple Plugins by eMarket Design <=… Stored XSS
CVE-2025-58915 - 6.1Zebra_Form PHP library <= 2.9.8 Reflected Cross-Site Scripting
- 5.5CVE-2021-24622: Customer Service Software & Support… Stored XSS
CVE-2021-24622 - 4.4Customer Service Software & Support Ticket System <= 5.12.0 Stored XSS
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