KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin

KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin has 9 disclosed vulnerabilities in the WordSec catalog, reported between 2022 and 2025; 8 are fixed and 1 remains unpatched as of September 2026. Their average CVSS score is 5.7, and the most serious one scores 8.1 out of 10. Severity breakdown: 0 critical and 2 high. 2024 was the busiest year with 3 disclosures.

The most common weakness is Missing Authorization, behind 5 of the records (56%). Other recurring categories include Cross-Site Scripting, Exposure Of Sensitive Information To An Unauthorized Actor.

8 of the records (89%) have a vendor fix, while 1 remain unpatched. The oldest unresolved one dates back to 2025.

6 independent researchers contributed these findings, most of them (2) reported by Krzysztof Zając.

Strategic Overview

Avg CVSSMedium

5.7/ 10

Patch Coverage89%

Open

Fixed

Get automatic notifications for all KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin vulnerabilities before they are exploited.

Most severe open issueCVSS 7.5CVE-2024-13604

KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin <= 1.7.4 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory

Read the full analysis

Vulnerability Records

9 records


2025-04-04 13:14	KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin <= 1.7.4 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory KB Support <= 1.7.4	`CVE-2024-13604`	7.5 High	Tim Coen	No
2025-01-24 00:00	KB Support <= 1.6.7 - Unauthenticated Open Redirect KB Support <= 1.6.7	`CVE-2025-24741`	6.1 Medium	ardias	Yes
2024-09-30 00:00	KB Support – WordPress Help Desk and Knowledge Base <= 1.6.6 - Missing Authorization to Authenticated (Subscriber+) Multiple Administrator Actions KB Support <= 1.6.6	`CVE-2024-8548`	8.1 High	Krzysztof Zając	Yes
2024-09-30 00:00	KB Support – WordPress Help Desk and Knowledge Base <= 1.6.6 - Missing Authorization to Unauthenticated Ticket Reply Exposure KB Support <= 1.6.6	`CVE-2024-8632`	6.5 Medium	Krzysztof Zając	Yes
2024-04-25 00:00	KB Support <= 1.6.0 - Missing Authorization KB Support <= 1.6.0	`CVE-2024-33589`	4.3 Medium	beluga	Yes
2023-07-12 00:00	KB Support <= 1.5.88 - Missing Authorization to Authenticated (Subscriber+) User Data Retrieval KB Support < 1.5.89	`N/A`	4.3 Medium	Anonymous	Yes
2023-07-11 00:00	KB Support <= 1.5.88 - Missing Authorization to Sensitive Data Exposure KB Support <= 1.5.88	`CVE-2023-37890`	5.4 Medium	Rafshanzani Suhada	Yes
2023-02-24 00:00	KB Support <= 1.5.84 - Authenticated (Subscriber+) CSV Injection KB Support <= 1.5.84	`CVE-2023-25983`	4.4 Medium	Rafshanzani Suhada	Yes
2022-04-15 13:36	KB Support – WordPress Help Desk <= 1.5.5 - Multiple Unauthenticated Stored Cross-Site Scripting KB Support <= 1.5.5	`CVE-2022-27852`	4.7 Medium	Ngo Van Thien	Yes

Showing 1–9 of 9 reports