KB Support <= 1.6.7 - Unauthenticated Open Redirect

2025-01-24 00:00

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Strategic Overview

Status

Patched in 1.6.8

Affected PluginKB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin

Affected Version<= 1.6.7

CVSS6.1Medium

CVECVE-2025-24741

View all KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin vulnerabilities

Vulnerability Overview

The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Open Redirect in all versions up to, and including, 1.6.7. This is due to insufficient validation on the redirect url supplied. This makes it possible for unauthenticated attackers to redirect users to potentially malicious sites if they can successfully trick them into performing an action.

Technical Analysis

REMEDIATION: Update to version 1.6.8, or a newer patched version --- IDENTIFIER: CWE-601 (URL Redirection to Untrusted Site ('Open Redirect')) The web application accepts a user-controlled input that specifies a link to an external site, and uses that link in a redirect.

External References

https://www.cve.org/CVERecord?id=CVE-2025-24741 https://www.wordfence.com/threat-intel/vulnerabilities/id/fe679ff6-6ade-48fa-8699-6a96da49f8c8

CVSS Vector

6.1

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Base

Attack VectorNetwork
Attack ComplexityLow
Privileges RequiredNone
User InteractionRequired
ScopeChanged
ConfidentialityLow
IntegrityLow
AvailabilityNone

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