ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.0 - Missing Authorization to Authenitcated (Subscriber+) to Scheduled Trigger Deletion

2025-11-20 16:58

Legion Hunter

Strategic Overview

Status

Patched in 3.3.1

Affected PluginELEX WordPress HelpDesk & Customer Ticketing System

Affected Version<= 3.3.0

CVSS4.3Medium

CVECVE-2025-12169

View all ELEX WordPress HelpDesk & Customer Ticketing System vulnerabilities

Vulnerability Overview

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'wp_ajax_eh_crm_settings_empty_scheduled_actions' AJAX Action in all versions up to, and including, 3.3.0. This makes it possible for authenticated attackers, with Subscriber-level access and above, to clear the scheduled triggers option.

Technical Analysis

REMEDIATION: Update to version 3.3.1, or a newer patched version --- IDENTIFIER: CWE-862 (Missing Authorization) The product does not perform an authorization check when an actor attempts to access a resource or perform an action.

External References

https://www.cve.org/CVERecord?id=CVE-2025-12169 https://www.wordfence.com/threat-intel/vulnerabilities/id/ae2ac493-e6df-4083-8601-65635ad342b2

CVSS Vector

4.3

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

Base

Attack VectorNetwork
Attack ComplexityLow
Privileges RequiredLow
User InteractionNone
ScopeUnchanged
ConfidentialityNone
IntegrityLow
AvailabilityNone

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