ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Unauthenticated Arbitrary File Upload

2025-11-20 18:41

ifoundbug

Strategic Overview

Status

Patched in 3.3.2

Affected PluginELEX WordPress HelpDesk & Customer Ticketing System

Affected Version<= 3.3.1

CVSS9.8Critical

CVECVE-2025-11456

View all ELEX WordPress HelpDesk & Customer Ticketing System vulnerabilities

Vulnerability Overview

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file uploads due to missing file type validation in the eh_crm_new_ticket_post() function in all versions up to, and including, 3.3.1. This makes it possible for unauthenticated attackers to upload arbitrary files on the affected site's server which may make remote code execution possible.

Technical Analysis

REMEDIATION: Update to version 3.3.2, or a newer patched version --- IDENTIFIER: CWE-434 (Unrestricted Upload of File with Dangerous Type) The product allows the upload or transfer of dangerous file types that are automatically processed within its environment.

External References

https://www.cve.org/CVERecord?id=CVE-2025-11456 https://www.wordfence.com/threat-intel/vulnerabilities/id/a6f362c1-fe64-4be1-9713-14c0561a59ce

CVSS Vector

9.8

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Base

Attack VectorNetwork
Attack ComplexityLow
Privileges RequiredNone
User InteractionNone
ScopeUnchanged
ConfidentialityHigh
IntegrityHigh
AvailabilityHigh

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