JS Help Desk – Best Help Desk & Support Plugin <= 2.7.7 - Authenticated (Administrator+) Arbitrary File Upload

2023-08-17 00:00

Abdi Pranata

Strategic Overview

Status

Patched in 2.7.8

Affected PluginJS Help Desk – AI-Powered Support & Ticketing System

Affected Version<= 2.7.7

CVSS7.2High

CVECVE-2023-25444

View all JS Help Desk – AI-Powered Support & Ticketing System vulnerabilities

Vulnerability Overview

The JS Help Desk plugin for WordPress is vulnerable to arbitrary file uploads in versions up to, and including, 2.7.7. This makes it possible for administrators to upload arbitrary files on the affected site's server which may make remote code execution possible.

Technical Analysis

REMEDIATION: Update to version 2.7.8, or a newer patched version --- IDENTIFIER: CWE-434 (Unrestricted Upload of File with Dangerous Type) The product allows the upload or transfer of dangerous file types that are automatically processed within its environment.

External References

https://www.cve.org/CVERecord?id=CVE-2023-25444 https://www.wordfence.com/threat-intel/vulnerabilities/id/fa75366a-651c-43d0-a32b-cdabf5b07b66

CVSS Vector

7.2

CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

Base

Attack VectorNetwork
Attack ComplexityLow
Privileges RequiredHigh
User InteractionNone
ScopeUnchanged
ConfidentialityHigh
IntegrityHigh
AvailabilityHigh

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