Strategic Overview
- Status
- Patched in 2.7.2
- Affected Plugin
- JS Help Desk – AI-Powered Support & Ticketing System
- Affected Version
<= 2.7.1- CVSS
- 9.8Critical
- Weakness type
- CWE-434 · Unrestricted Upload of File with Dangerous Type
- CVE
CVE-2022-46839
At a glance
CVE-2022-46839 is a critical-severity Unrestricted Upload of File with Dangerous Type vulnerability in the JS Help Desk WordPress plugin, affecting versions <= 2.7.1. It carries a CVSS score of 9.8 (reachable over the network; low attack complexity; high confidentiality, integrity, availability impact). Exploitation requires no authentication. The issue is fixed in version 2.7.2; sites on affected versions should update now. Disclosed January 2023, reported by R3N0.
Vulnerability Overview
The JS Help Desk plugin for WordPress is vulnerable to arbitrary file uploads in versions up to, and including, 2.7.1. This makes it possible for unauthenticated attackers to upload arbitrary files on the affected sites server which may make remote code execution possible.
Technical Analysis
The vector marks this flaw as remotely reachable over the network, with low attack complexity — no special timing or configuration is needed, and no privileges on the target site, and no interaction from a victim user. A successful exploit has high impact on confidentiality, integrity, availability — full site compromise territory.
CWE-434: Unrestricted Upload of File with Dangerous Type
Reaching this weakness in JS Help Desk <= 2.7.1 takes no account at all. An unrestricted file upload lets a caller store a file whose type or destination the application does not properly constrain.
If an uploaded file lands anywhere the server will execute, the flaw becomes remote code execution and the site should be treated as fully compromised. For JS Help Desk the fix is 2.7.2: builds <= 2.7.1 are affected, anything from 2.7.2 onward is not.
Remediation
Update to version 2.7.2, or a newer patched version
How does WordSec protect against this?
Requests carrying this pattern arrive without a session, so nothing upstream of the firewall gets a chance to reject them: WordSec's web application firewall inspects request payloads before WordPress loads them. Classes like this one can leave something behind, so the staged malware scanner is the second half: it looks for dropped files and modified code rather than for the request that created them. None of that substitutes for the fix: JS Help Desk 2.7.2 closes this, and updating the plugin is the step that ends it.
- Firewall
- Scanner
- Login Security
External References
Related records
Same weakness class
Other vulnerabilities in JS Help Desk – AI-Powered Support & Ticketing System
- 9.8CVE-2025-30901: JS Help Desk <= 2.9.2 Local File Inclusion
CVE-2025-30901 - 9.8CVE-2024-7094: JS Help Desk PHP Code Injection to RCE
CVE-2024-7094 - 9.8CVE-2023-50839: JS Help Desk <= 2.8.1 SQL Injection
CVE-2023-50839 - 9.1CVE-2025-30878: JS Help Desk <= 2.9.2 Arbitrary File Deletion
CVE-2025-30878 - 9.1CVE-2022-46838: JS Help Desk <= 2.7.1 Plugin Settings Update
CVE-2022-46838 - 8.8CVE-2026-56054: JS Help Desk Arbitrary File Deletion
CVE-2026-56054 - 8.8CVE-2018-21002: JS Help Desk – Best Help Desk & Support Plugin CSRF
CVE-2018-21002 - 8.6CVE-2022-47151: JS Help Desk <= 2.7.1 SQL Injection
CVE-2022-47151
Vulnerability data © Defiant, Inc., provided under the Wordfence Intelligence T&C