JS Help Desk – AI-Powered Support & Ticketing System <= 3.1.1 - Authenticated (Subscriber+) Arbitrary File Deletion
Strategic Overview
<= 3.1.1CVE-2026-56054Vulnerability Overview
The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to arbitrary file deletion due to insufficient file path validation in all versions up to, and including, 3.1.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to delete arbitrary files on the server, which can easily lead to remote code execution when the right file is deleted (such as wp-config.php).
Technical Analysis
REMEDIATION: Update to version 3.1.2, or a newer patched version --- IDENTIFIER: CWE-22 (Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')) The product uses external input to construct a pathname that is intended to identify a file or directory that is located underneath a restricted parent directory, but the product does not properly neutralize special elements within the pathname that can cause the pathname to resolve to a location that is outside of the restricted directory.
External References
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