Strategic Overview
- Status
- Patched in 2.7.2
- Affected Plugin
- JS Help Desk – AI-Powered Support & Ticketing System
- Affected Version
<= 2.7.1- CVSS
- 5.4Medium
- Weakness type
- CWE-352 · Cross-Site Request Forgery (CSRF)
- CVE
CVE-2022-46842
At a glance
CVE-2022-46842 is a medium-severity Cross-Site Request Forgery (CSRF) vulnerability in the JS Help Desk WordPress plugin, affecting versions <= 2.7.1. It carries a CVSS score of 5.4 (reachable over the network; low attack complexity). Exploitation requires no authentication. The issue is fixed in version 2.7.2; sites on affected versions should update now. Disclosed January 2023, reported by R3N0.
Vulnerability Overview
The JS Help Desk plugin for WordPress is vulnerable to Cross-Site Request Forgery in versions up to, and including, 2.7.1. This is due to missing or incorrect nonce validation on one of its functions. This makes it possible for unauthenticated attackers to invoke this function, via forged request granted they can trick a site administrator into performing an action such as clicking on a link.
Technical Analysis
The vector marks this flaw as remotely reachable over the network, with low attack complexity — no special timing or configuration is needed, and no privileges on the target site.
CWE-352: Cross-Site Request Forgery (CSRF)
Reaching this weakness in JS Help Desk <= 2.7.1 takes a caller who can reach the endpoint. Cross-site request forgery abuses the fact that browsers attach a victim's cookies to any request, so a state-changing action that only checks who you are, not whether you meant to act, can be triggered from another site.
An attacker who gets a logged-in user to load a crafted page can perform that action as them, with the impact scaling to whatever the victim's role is allowed to do. For JS Help Desk the fix is 2.7.2: builds <= 2.7.1 are affected, anything from 2.7.2 onward is not.
Remediation
Update to version 2.7.2, or a newer patched version
How does WordSec protect against this?
The attempt arrives as an ordinary request to JS Help Desk: WordSec's web application firewall inspects request payloads before WordPress loads them. None of that substitutes for the fix: JS Help Desk 2.7.2 closes this, and updating the plugin is the step that ends it.
- Firewall
- Alerts
External References
Related records
Same weakness class
Other vulnerabilities in JS Help Desk – AI-Powered Support & Ticketing System
- 9.8CVE-2025-30901: JS Help Desk <= 2.9.2 Local File Inclusion
CVE-2025-30901 - 9.8CVE-2024-7094: JS Help Desk PHP Code Injection to RCE
CVE-2024-7094 - 9.8CVE-2023-50839: JS Help Desk <= 2.8.1 SQL Injection
CVE-2023-50839 - 9.8CVE-2022-46839: JS Help Desk <= 2.7.1 Arbitrary File Upload
CVE-2022-46839 - 9.1CVE-2025-30878: JS Help Desk <= 2.9.2 Arbitrary File Deletion
CVE-2025-30878 - 9.1CVE-2022-46838: JS Help Desk <= 2.7.1 Plugin Settings Update
CVE-2022-46838 - 8.8CVE-2026-56054: JS Help Desk Arbitrary File Deletion
CVE-2026-56054 - 8.6CVE-2022-47151: JS Help Desk <= 2.7.1 SQL Injection
CVE-2022-47151
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