Support Helpdesk Ticket System Lite

Support Helpdesk Ticket System Lite has one disclosed vulnerability in the WordSec catalog, all reported in 2025; it remains unpatched as of September 2026. Their average CVSS score is 6.1, and the most serious one scores 6.1 out of 10.

The most common weakness is Cross-Site Scripting, behind 1 of the records (100%).

The one issue recorded for Support Helpdesk Ticket System Lite has no published fix yet, which makes virtual patching the only reliable mitigation. The oldest unresolved one dates back to 2025.

All of these findings were reported by thiennv. Support Helpdesk Ticket System Lite is installed on roughly 10 WordPress sites, so each unpatched flaw has a wide blast radius. The current release is tested up to WordPress 7.0.4.

Strategic Overview

Avg CVSSMedium

6.1/ 10

Patch Coverage0%

Open

Fixed

Get automatic notifications for all Support Helpdesk Ticket System Lite vulnerabilities before they are exploited.

Most severe open issueCVSS 6.1CVE-2025-31626

Support Helpdesk Ticket System Lite <= 4.5.2 - Reflected Cross-Site Scripting

Read the full analysis

Vulnerability Records

1 records


2025-04-02 00:00	Support Helpdesk Ticket System Lite <= 4.5.2 - Reflected Cross-Site Scripting Support Helpdesk Ticket System Lite <= 4.5.2	`CVE-2025-31626`	6.1 Medium	thiennv	No

Showing 1–1 of 1 reports

Latestv4.5.2

Support Helpdesk Ticket System Lite

Author

M. Ali Saleem

0.0(0)

0/100

Last Updated

2026-06-01 (3mo ago)

Active Installs

10+

Downloads

2,862

Requires WP

4.6+

Requires PHP

5.6+

Tested up to

WP 7.0.4

Created

2020-04-24 (7y ago)

Host A Support Tickets System Website with WordPress. Multi Helpdesk empowers your WordPress with the helpdesk ticket system Business Model. Where companies from all around the globe could join your website to host their own support system. General Features Responsive Layout Multiple skins Companies on Subdomains. Usage Documentation Developer Documentation Changeable Themes Features Can be Extended. Company Admin Features Can Create Helpdesk Configure Support Homepage Configure FAQ (html/text) Configure Company Introduction (html/text) Can add/edit/view/delete Agents Can add/edit/view/delete/block Customers Can respond To Tickets Can assign Tickets To Agents Configure Tickets Settings Change Skin Premium Admin Demo Customer Features Can Edit Profile Can Create Ticket Can Solve Ticket Can Rate Tickets Premium Customer Demo Agent Features Can add/edit/view/delete/block Customers Can Respond To Tickets Can Close Tickets Can Edit Profile Pro Features Core UI Theme Admin LTE Theme Get Pro

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