SupportCandy – Helpdesk & Customer Support Ticket System <= 3.4.4 - Authenticated (Subscriber+) SQL Injection via Number Field Filter
Strategic Overview
<= 3.4.4CVE-2026-0683Vulnerability Overview
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to SQL Injection via the Number-type custom field filter in all versions up to, and including, 3.4.4. This is due to insufficient escaping on the user-supplied operand value when using the equals operator and lack of sufficient preparation on the existing SQL query. This makes it possible for authenticated attackers, with Subscriber-level access and above (customers), to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.
Technical Analysis
REMEDIATION: Update to version 3.4.5, or a newer patched version --- IDENTIFIER: CWE-89 (Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')) The product constructs all or part of an SQL command using externally-influenced input from an upstream component, but it does not neutralize or incorrectly neutralizes special elements that could modify the intended SQL command when it is sent to a downstream component. Without sufficient removal or quoting of SQL syntax in user-controllable inputs, the generated SQL query can cause those inputs to be interpreted as SQL instead of ordinary user data.
External References
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