SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent <= 3.4.8 - Authenticated (Customer+) Stored Cross-Site Scripting

2026-07-10 00:00

Abduljalal Saminu

Strategic Overview

Status

Patched in 3.4.9

Affected PluginSupportCandy – AI Customer Support Ticket System & Live Chatbot Agent

Affected Version<= 3.4.8

CVSS6.4Medium

CVECVE-2026-57711

View all SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent vulnerabilities

Vulnerability Overview

The SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent plugin for WordPress is vulnerable to Stored Cross-Site Scripting in versions up to, and including, 3.4.8 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with customer-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page.

Technical Analysis

REMEDIATION: Update to version 3.4.9, or a newer patched version --- IDENTIFIER: CWE-79 (Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')) The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users.

External References

https://www.cve.org/CVERecord?id=CVE-2026-57711 https://www.wordfence.com/threat-intel/vulnerabilities/id/222fab17-65bf-43af-9a42-475fd2643a69

CVSS Vector

6.4

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N

Base

Attack VectorNetwork
Attack ComplexityLow
Privileges RequiredLow
User InteractionNone
ScopeChanged
ConfidentialityLow
IntegrityLow
AvailabilityNone

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