CVE-2025-67598

SupportCandy <= 3.4.1 - Cross-Site Request Forgery

2025-11-21 00:00
daroo

Strategic Overview

Status
Patched in 3.4.2
Affected Version
<= 3.4.1
CVSS
4.3Medium
Weakness type
CWE-352 · Cross-Site Request Forgery (CSRF)
CVE
CVE-2025-67598
View all SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent vulnerabilities

At a glance

CVE-2025-67598 is a medium-severity Cross-Site Request Forgery (CSRF) vulnerability in the SupportCandy WordPress plugin, affecting versions <= 3.4.1. It carries a CVSS score of 4.3 (reachable over the network; low attack complexity). Exploitation requires no authentication. The issue is fixed in version 3.4.2; sites on affected versions should update now. Disclosed November 2025, reported by daroo.

Vulnerability Overview

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Cross-Site Request Forgery in all versions up to, and including, 3.4.1. This is due to missing or incorrect nonce validation on a function. This makes it possible for unauthenticated attackers to perform an unauthorized action granted they can trick a site administrator into performing an action such as clicking on a link.

Technical Analysis

The vector marks this flaw as remotely reachable over the network, with low attack complexity — no special timing or configuration is needed, and no privileges on the target site.

CWE-352: Cross-Site Request Forgery (CSRF)

Reaching this weakness in SupportCandy <= 3.4.1 takes a caller who can reach the endpoint. Cross-site request forgery abuses the fact that browsers attach a victim's cookies to any request, so a state-changing action that only checks who you are, not whether you meant to act, can be triggered from another site.

An attacker who gets a logged-in user to load a crafted page can perform that action as them, with the impact scaling to whatever the victim's role is allowed to do. For SupportCandy the fix is 3.4.2: builds <= 3.4.1 are affected, anything from 3.4.2 onward is not.

Remediation

Update to version 3.4.2, or a newer patched version

How does WordSec protect against this?

The attempt arrives as an ordinary request to SupportCandy: WordSec's web application firewall inspects request payloads before WordPress loads them. None of that substitutes for the fix: SupportCandy 3.4.2 closes this, and updating the plugin is the step that ends it.

  • Firewall
  • Alerts

External References

Related records

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