Strategic Overview
- Status
- Patched in 3.8.1
- Affected Plugin
- Support Board
- Affected Version
<= 3.8.0- CVSS
- 9.8Critical
- Weakness type
- CWE-22 · Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')
- CVE
CVE-2025-4828
At a glance
CVE-2025-4828 is a critical-severity Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in the Support Board WordPress plugin, affecting versions <= 3.8.0. It carries a CVSS score of 9.8 (reachable over the network; low attack complexity; high confidentiality, integrity, availability impact). Exploitation requires no authentication. The issue is fixed in version 3.8.1; sites on affected versions should update now. Disclosed July 2025, reported by Foxyyy.
Vulnerability Overview
The Support Board plugin for WordPress is vulnerable to arbitrary file deletion due to insufficient file path validation in the sb_file_delete function in all versions up to, and including, 3.8.0. This makes it possible for attackers to delete arbitrary files on the server, which can easily lead to remote code execution when the right file is deleted (such as wp-config.php). An attacker can leverage CVE-2025-4855 vulnerability to exploit this vulnerability unauthenticated.
Technical Analysis
The vector marks this flaw as remotely reachable over the network, with low attack complexity — no special timing or configuration is needed, and no privileges on the target site, and no interaction from a victim user. A successful exploit has high impact on confidentiality, integrity, availability — full site compromise territory.
CWE-22: Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')
Reaching this weakness in Support Board <= 3.8.0 takes no account at all. Path traversal happens when user-controlled text is used to build a filesystem path without being constrained to an intended directory, so sequences like ../ walk the resolved path somewhere else.
Depending on the operation, it means reading files outside the intended folder — wp-config.php being the usual target — or writing to and deleting paths the web server can touch. For Support Board the fix is 3.8.1: builds <= 3.8.0 are affected, anything from 3.8.1 onward is not.
Remediation
Update to version 3.8.1, or a newer patched version
How does WordSec protect against this?
Requests carrying this pattern arrive without a session, so nothing upstream of the firewall gets a chance to reject them: WordSec's web application firewall inspects request payloads before WordPress loads them. None of that substitutes for the fix: Support Board 3.8.1 closes this, and updating the plugin is the step that ends it.
- Firewall
- Login Security
- Alerts
External References
Related records
Other vulnerabilities in Support Board
- 9.8CVE-2026-27395: Support Board < 3.8.9 Privilege Escalation
CVE-2026-27395 - 9.8CVE-2025-4855: Support Board Authorization Bypass
CVE-2025-4855 - 9.8CVE-2021-24741: Support Board Multiple Unauthenticated SQL Injections
CVE-2021-24741 - 8.8Support Board <= 3.4.1 SQL Injection
- 8.1CVE-2025-54031: Support Board <= 3.8.0 Local File Inclusion
CVE-2025-54031 - 8.1CVE-2021-24823: Support Board < 3.3.6 Cross-Site Request Forgery
CVE-2021-24823 - 6.4CVE-2021-24807: Support Board <= 3.3.4 Agent+ Stored XSS
CVE-2021-24807 - 6.4Support Board <= 1.2.8 Stored Cross-Site Scripting
Vulnerability data © Defiant, Inc., provided under the Wordfence Intelligence T&C