Support Board <= 3.3.3 - Multiple Unauthenticated SQL Injections

2021-09-03 00:00
John Jefferson Li

Strategic Overview

Status
Patched in 3.3.4
Affected PluginSupport Board
Affected Version<= 3.3.3
CVSS9.8Critical
CVECVE-2021-24741
View all Support Board vulnerabilities

Vulnerability Overview

The Support Board WordPress plugin before 3.3.4 does not escape multiple POST parameters (such as status_code, department, user_id, conversation_id, conversation_status_code, and recipient_id) before using them in SQL statements, leading to SQL injections which are exploitable by unauthenticated users.

Technical Analysis

REMEDIATION: Update to version 3.3.4, or a newer patched version --- IDENTIFIER: CWE-89 (Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')) The product constructs all or part of an SQL command using externally-influenced input from an upstream component, but it does not neutralize or incorrectly neutralizes special elements that could modify the intended SQL command when it is sent to a downstream component. Without sufficient removal or quoting of SQL syntax in user-controllable inputs, the generated SQL query can cause those inputs to be interpreted as SQL instead of ordinary user data.

External References

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