CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout

CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout has 3 disclosed vulnerabilities in the WordSec catalog, reported between 2024 and 2025; all 3 are fixed as of September 2026. Their average CVSS score is 6.2, and the most serious one scores 6.4 out of 10. 2024 was the busiest year with 2 disclosures.

The most common weakness is Cross-Site Scripting, behind 3 of the records (100%).

Every one of the 3 issues recorded for CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout has a vendor fix available, so running the current release closes all known holes.

3 independent researchers contributed these findings, one record each. CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout is installed on roughly 40 WordPress sites, so each unpatched flaw has a wide blast radius. The current release is tested up to WordPress 6.9.7.

Strategic Overview

Avg CVSSMedium

6.2/ 10

Patch Coverage100%

Open

Fixed

Get automatic notifications for all CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout vulnerabilities before they are exploited.

Highest severity on recordCVSS 6.4CVE-2024-12443

CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout <= 1.1.6 - Authenticated (Contributor+) Stored Cross-Site Scripting

Read the full analysis

Vulnerability Records

3 records


2025-04-16 00:00	CRM Perks <= 1.1.7 - Reflected Cross-Site Scripting CRM Perks <= 1.1.7	`CVE-2025-39558`	6.1 Medium	0xd4rk5id3	Yes
2024-12-16 09:47	CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout <= 1.1.6 - Authenticated (Contributor+) Stored Cross-Site Scripting CRM Perks <= 1.1.6	`CVE-2024-12443`	6.4 Medium	zaim	Yes
2024-11-23 00:00	CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout <= 1.1.5 - Reflected Cross-Site Scripting CRM Perks <= 1.1.5	`CVE-2025-24558`	6.1 Medium	João Pedro Soares de Alcântara	Yes

Showing 1–3 of 3 reports

Latestv1.1.8

CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout

Author

CRM Perks

4.4(7)

88/100

Last Updated

2025-12-15 (9mo ago)

Active Installs

40+

Downloads

6,443

Requires WP

3.8+

Requires PHP

5.3+

Tested up to

WP 6.9.7

Created

2018-08-18 (8y ago)

Show user tickets from HelpScout, ZenDesk, FreshDesk and Teamwork Desk in wordpress. Users can create new support tickets and reply to old tickets from wordpress. Learn more at crmperks.com Supported Ticket Systems HelpScout ZenDesk FreshDesk Teamwork Desk Key Features Display all tickets related to a user in table form. You can use shortcode to display a ‘Create a Ticket’ form and all tickets related to a user. You can prevent spams by enabling Google reCaptcha before submitting a ticket. Displays user tickets and ‘Create a Ticket’ form in “my-account” section of WooCommerce. Plugin works with WooCommerce and HelpScout. When viewing a ticket in helpScout, It displays all WooCommerce orders of that user in Help Scout. Premium Version. Following features are available in Premium version only.WordPress HelpDesk Integration Pro. Phone Number field File Attachments Custom Fields Ticket Tags

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