Support Ticket System

Support Ticket System has one disclosed vulnerability in the WordSec catalog, all reported in 2015; it is fixed as of September 2026. Their average CVSS score is 9.8, and the most serious one scores 9.8 out of 10. Severity breakdown: 1 critical and 0 high.

The most common weakness is SQL Injection, behind 1 of the records (100%).

The one issue recorded for Support Ticket System has a vendor fix available, so running the current release closes it.

All of these findings were reported by Ibéria Medeiros. Support Ticket System is installed on roughly 10 WordPress sites, so each unpatched flaw has a wide blast radius. The current release is tested up to WordPress 4.7.35.

Strategic Overview

Avg CVSSCritical

9.8/ 10

Patch Coverage100%

Open

Fixed

Get automatic notifications for all Support Ticket System vulnerabilities before they are exploited.

Highest severity on recordCVSS 9.8CVE-2015-7670

Support Ticket System < 1.2.1 - SQL Injection

Read the full analysis

Vulnerability Records

1 records


2015-10-06 00:00	Support Ticket System < 1.2.1 - SQL Injection Support Ticket System < 1.2.1	`CVE-2015-7670`	9.8 Critical	Ibéria Medeiros	Yes

Showing 1–1 of 1 reports

Latestv1.3.6

Support Ticket System

Author

en0x

4.5(4)

90/100

Last Updated

2017-01-27 (10y ago)

Active Installs

10+

Downloads

6,932

Requires WP

3.0.1+

Requires PHP

Tested up to

WP 4.7.35

Created

2015-09-02 (11y ago)

The idea was it to create a Ticket System completely for the Front-End, and that’s the result! This plugin adds a ticket system to your page, to handle Questions, problems or other requests from visitors of your page. You can use it as a help desk for co-workers in your Intranet or as a contact form for your website for example. Demo Right here GitHub This Plugin on Github Key features Completely for the Front-End. Independet Login from WordPress, or when you are logged in into WordPress, then you will be automatically logged in. E-Mail Notification To every ticket you get a link so you can check your ticket and also write with the support like a chat. Normal users can take, edit their own and adopt tickets. They also can add appointments. Admin users can edit all tickets and allocate tickets to other users. You can add notes and solutions to every ticket. You can filter tickets for Issuer, name or mail of creator, done tickets, solution or problems. Datepicker Field Under “New Tickets” the tickets automatically reload every 30 seconds. Languages and Localization? The plugin currently comes with the following translations: English, German

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