Strategic Overview
- Status
- Patched in 1.10.5
- Affected Version
<= 1.10.4- CVSS
- 6.1Medium
- Weakness type
- CWE-79 · Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
- CVE
CVE-2021-24275
At a glance
CVE-2021-24275 is a medium-severity Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability in the Customer Engagement System WordPress plugin, affecting versions <= 1.10.4. It carries a CVSS score of 6.1 (reachable over the network; low attack complexity). Exploitation requires no authentication. The issue is fixed in version 1.10.5; sites on affected versions should update now. Disclosed April 2021, reported by 0xB9.
Vulnerability Overview
The Popup by Supsystic WordPress plugin before 1.10.5 did not sanitise the tab parameter of its options page before outputting it in an attribute, leading to a reflected Cross-Site Scripting issue
Technical Analysis
The vector marks this flaw as remotely reachable over the network, with low attack complexity — no special timing or configuration is needed, and no privileges on the target site.
CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
Reaching this weakness in Customer Engagement System <= 1.10.4 takes a caller who can reach the endpoint. Cross-site scripting happens when input from a request is written into a page without being escaped for the context it lands in, so the browser parses attacker-supplied text as markup or script.
Injected script runs with the privileges of whoever views the affected page, which is how these flaws turn into administrator session theft, silent account creation or persistent backdoors in page content. For Customer Engagement System the fix is 1.10.5: builds <= 1.10.4 are affected, anything from 1.10.5 onward is not.
Remediation
Update to version 1.10.5, or a newer patched version
How does WordSec protect against this?
The attempt arrives as an ordinary request to Customer Engagement System: WordSec's web application firewall inspects request payloads before WordPress loads them. None of that substitutes for the fix: Customer Engagement System 1.10.5 closes this, and updating the plugin is the step that ends it.
- Firewall
- Alerts
External References
Related records
Same weakness class
Other vulnerabilities in Customer Engagement System – Popup Builder, Forms, CRM & Email Marketing Automation
- 9.1CVE-2024-52434: Popup by Supsystic <= 1.10.29 Remote Code Execution
CVE-2024-52434 - 8.8CVE-2026-18322: Smart Popup by Supsystic Privilege Escalation
CVE-2026-18322 - 8.8CVE-2016-10915: Popup by Supsystic < 1.7.9 Cross-Site Request Forgery
CVE-2016-10915 - 8.1CVE-2026-73380: Smart Popup by Supsystic PHP Object Injection
CVE-2026-73380 - 7.1CVE-2023-3186: Popup by Supsystic <= 1.10.18 Prototype Pollution
CVE-2023-3186 - 6.3CVE-2023-39997: Popup by Supsystic <= 1.10.19 CSRF
CVE-2023-39997 - 5.3CVE-2026-73381: Smart Popup by Supsystic Missing Authorization
CVE-2026-73381 - 5.3CVE-2022-0424: Popup by Supsystic <= 1.10.8 Info Disclosure
CVE-2022-0424
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