Awesome Support – WordPress HelpDesk & Support Plugin < 3.1.7 - Cross-Site Scripting
Strategic Overview
- Status
- Patched in 3.1.7
- Affected Plugin
- Awesome Support – WordPress HelpDesk & Support Plugin
- Affected Version
< 3.1.7- CVSS
- 6.1Medium
- Weakness type
- CWE-79 · Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
- CVE
CVE-2015-9317
At a glance
CVE-2015-9317 is a medium-severity Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability in the Awesome Support WordPress plugin, affecting versions < 3.1.7. It carries a CVSS score of 6.1 (reachable over the network; low attack complexity). Exploitation requires no authentication. The issue is fixed in version 3.1.7; sites on affected versions should update now. Disclosed May 2015, reported by Anton Kulpinov.
Vulnerability Overview
The awesome-support plugin before 3.1.7 for WordPress has XSS via custom information messages.
Technical Analysis
The vector marks this flaw as remotely reachable over the network, with low attack complexity — no special timing or configuration is needed, and no privileges on the target site.
CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
Reaching this weakness in Awesome Support < 3.1.7 takes a caller who can reach the endpoint. Cross-site scripting happens when input from a request is written into a page without being escaped for the context it lands in, so the browser parses attacker-supplied text as markup or script.
Injected script runs with the privileges of whoever views the affected page, which is how these flaws turn into administrator session theft, silent account creation or persistent backdoors in page content. For Awesome Support the fix is 3.1.7: builds < 3.1.7 are affected, anything from 3.1.7 onward is not.
Remediation
Update to version 3.1.7, or a newer patched version
How does WordSec protect against this?
The attempt arrives as an ordinary request to Awesome Support: WordSec's web application firewall inspects request payloads before WordPress loads them. None of that substitutes for the fix: Awesome Support 3.1.7 closes this, and updating the plugin is the step that ends it.
- Firewall
- Alerts
External References
Related records
Same weakness class
- 7.2CVE-2022-38073: Awesome Support <= 6.0.7 Stored Cross-Site Scripting
CVE-2022-38073 - 6.1CVE-2023-5354: Awesome Support <= 6.1.4 Reflected Cross-Site Scripting
CVE-2023-5354 - 6.1CVE-2021-36919: Awesome Support Reflected XSS
CVE-2021-36919 - 6.1CVE-2021-24435: Titan Framework <= (Various Versions) Reflected XSS
CVE-2021-24435
Other vulnerabilities in Awesome Support – WordPress HelpDesk & Support Plugin
- 8.8CVE-2024-0594: Awesome Support SQL Injection
CVE-2024-0594 - 8.1CVE-2023-5355: Awesome Support <= 6.1.4 Arbitrary File Deletion
CVE-2023-5355 - 7.5CVE-2025-58662: Awesome Support <= 6.3.5 PHP Object Injection
CVE-2025-58662 - 7.5CVE-2024-13567: Awesome Support Info Exposure
CVE-2024-13567 - 6.5CVE-2025-12641: Awesome Support Unauthenticated Role Demotion
CVE-2025-12641 - 6.5CVE-2015-9318: Awesome Support Arbitrary Shortcode Execution
CVE-2015-9318 - 5.4CVE-2023-49757: Awesome Support <= 6.1.10 Missing Authorization
CVE-2023-49757 - 5.3CVE-2026-4654: Awesome Support IDOR
CVE-2026-4654
Vulnerability data © Defiant, Inc., provided under the Wordfence Intelligence T&C