CVE-2026-96268

Awesome Support <= 6.4.0 - Authenticated (Subscriber+) Stored Cross-Site Scripting via 'gdpr-data' Parameter via wpas_gdpr_user_opt_out AJAX Action

2026-09-30 20:12
Nhien Pham (nhienit) (nhienit)

Strategic Overview

Status
Patched in 6.4.1
Affected Plugin
Awesome Support – WordPress HelpDesk & Support Plugin
Affected Version
<= 6.4.0
CVSS
6.4Medium
Weakness type
CWE-79 · Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
CVE
CVE-2026-96268
View all Awesome Support – WordPress HelpDesk & Support Plugin vulnerabilities

At a glance

CVE-2026-96268 is a medium-severity Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability in the Awesome Support WordPress plugin, affecting versions <= 6.4.0. It carries a CVSS score of 6.4 (reachable over the network; low attack complexity). Exploitation requires an authenticated account at Subscriber level or above. The issue is fixed in version 6.4.1; sites on affected versions should update now. Disclosed September 2026, reported by Nhien Pham (nhienit) (nhienit).

Vulnerability Overview

The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the 'gdpr-data' parameter in all versions up to, and including, 6.4.0 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. This is exploitable by Subscriber-level users against other accounts because the AJAX handlers accept an arbitrary gdpr-user ID without verifying it belongs to the requester, and the required wpas-gdpr-nonce is emitted via wp_localize_script to every logged-in user on frontend plugin pages and on /wp-admin/profile.php.

Technical Analysis

The vector marks this flaw as remotely reachable over the network, with low attack complexity — no special timing or configuration is needed, and no interaction from a victim user.

CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

Awesome Support <= 6.4.0 carries this weakness at gdpr-data, and reaching it takes an account at Subscriber level or above. Cross-site scripting happens when input from a request is written into a page without being escaped for the context it lands in, so the browser parses attacker-supplied text as markup or script.

Injected script runs with the privileges of whoever views the affected page, which is how these flaws turn into administrator session theft, silent account creation or persistent backdoors in page content. For Awesome Support the fix is 6.4.1: builds <= 6.4.0 are affected, anything from 6.4.1 onward is not.

Remediation

Update to version 6.4.1, or a newer patched version

How does WordSec protect against this?

An attacker needs Subscriber access first, so the firewall sees the attempt as traffic from a logged-in account: WordSec's web application firewall inspects request payloads before WordPress loads them. None of that substitutes for the fix: Awesome Support 6.4.1 closes this, and updating the plugin is the step that ends it.

  • Firewall
  • Alerts

External References

https://www.cve.org/CVERecord?id=CVE-2026-96268https://www.wordfence.com/threat-intel/vulnerabilities/id/617afd4e-107a-48ad-9e3e-1771874796ffhttps://nvd.nist.gov/vuln/detail/CVE-2026-96268

Related records

Vulnerability data © Defiant, Inc., provided under the Wordfence Intelligence T&C