Awesome Support <= 6.3.9 - Missing Authorization to Authenticated (Subscriber+) Arbitrary User Denial via 'user_id' Parameter
Strategic Overview
- Status
- Patched in 6.4.0
- Affected Plugin
- Awesome Support – WordPress HelpDesk & Support Plugin
- Affected Version
<= 6.3.9- CVSS
- 4.3Medium
- Weakness type
- CWE-862 · Missing Authorization
- CVE
CVE-2026-19946
At a glance
CVE-2026-19946 is a medium-severity Missing Authorization vulnerability in the Awesome Support WordPress plugin, affecting versions <= 6.3.9. It carries a CVSS score of 4.3 (reachable over the network; low attack complexity). Exploitation requires an authenticated account at Subscriber level or above. The issue is fixed in version 6.4.0; sites on affected versions should update now. Disclosed September 2026, reported by Wordfence PRISM.
Vulnerability Overview
The Awesome Support plugin for WordPress is vulnerable to Missing Authorization in versions up to, and including, 6.3.9. This is due to a missing capability check on the wpas_do_mr_deny_user() function, which unlike its counterpart wpas_do_mr_activate_user() does not enforce current_user_can('edit_users') or current_user_can('edit_user', $user_id), relying solely on a nonce that is not scoped to the target user. This makes it possible for authenticated attackers, with subscriber-level access and above, to set the mr_user_denied flag on any user account — including administrators — permanently blocking their moderated activation and dispatching a denial notification email to the victim.
Technical Analysis
The vector marks this flaw as remotely reachable over the network, with low attack complexity — no special timing or configuration is needed, and no interaction from a victim user.
CWE-862: Missing Authorization
Awesome Support <= 6.3.9 carries this weakness at edit_users, and reaching it takes an account at Subscriber level or above. A missing authorization check means a function is reachable by anyone who can reach the endpoint, because the code never asks whether the caller is allowed to perform the action.
Any user who can reach the endpoint gets to run an action reserved for higher-privileged roles, from reading protected data to changing settings or content. For Awesome Support the fix is 6.4.0: builds <= 6.3.9 are affected, anything from 6.4.0 onward is not.
Remediation
Update to version 6.4.0, or a newer patched version
How does WordSec protect against this?
Because it turns on account access, WordSec's login security is the relevant layer: role-based two-factor, captcha and brute-force limits raise the cost of getting the account this needs. None of that substitutes for the fix: Awesome Support 6.4.0 closes this, and updating the plugin is the step that ends it.
- Login Security
- Alerts
External References
Related records
Same weakness class
- 6.5CVE-2025-12641: Awesome Support Unauthenticated Role Demotion
CVE-2025-12641 - 5.4CVE-2023-49757: Awesome Support <= 6.1.10 Missing Authorization
CVE-2023-49757 - 5.3CVE-2024-30539: Awesome Support <= 6.1.7 Missing Authorization
CVE-2024-30539 - 5.3CVE-2024-0596: Awesome Support Missing Authorization
CVE-2024-0596
Other vulnerabilities in Awesome Support – WordPress HelpDesk & Support Plugin
- 8.8CVE-2024-0594: Awesome Support SQL Injection
CVE-2024-0594 - 8.1CVE-2023-5355: Awesome Support <= 6.1.4 Arbitrary File Deletion
CVE-2023-5355 - 7.5CVE-2025-58662: Awesome Support <= 6.3.5 PHP Object Injection
CVE-2025-58662 - 7.5CVE-2024-13567: Awesome Support Info Exposure
CVE-2024-13567 - 7.2CVE-2022-38073: Awesome Support <= 6.0.7 Stored Cross-Site Scripting
CVE-2022-38073 - 6.5CVE-2015-9318: Awesome Support Arbitrary Shortcode Execution
CVE-2015-9318 - 6.1CVE-2023-5354: Awesome Support <= 6.1.4 Reflected Cross-Site Scripting
CVE-2023-5354 - 6.1CVE-2021-36919: Awesome Support Reflected XSS
CVE-2021-36919
Vulnerability data © Defiant, Inc., provided under the Wordfence Intelligence T&C