Strategic Overview
- Status
- Patched in 6.3.7
- Affected Plugin
- Awesome Support – WordPress HelpDesk & Support Plugin
- Affected Version
<= 6.3.6- CVSS
- 5.3Medium
- Weakness type
- CWE-200 · Exposure of Sensitive Information to an Unauthorized Actor
- CVE
CVE-2025-53340
At a glance
CVE-2025-53340 is a medium-severity Exposure of Sensitive Information to an Unauthorized Actor vulnerability in the Awesome Support WordPress plugin, affecting versions <= 6.3.6. It carries a CVSS score of 5.3 (reachable over the network; low attack complexity). Exploitation requires no authentication. The issue is fixed in version 6.3.7; sites on affected versions should update now. Disclosed August 2025, reported by Ananda Dhakal.
Vulnerability Overview
The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 6.3.6. This makes it possible for unauthenticated attackers to extract sensitive user or configuration data.
Technical Analysis
The vector marks this flaw as remotely reachable over the network, with low attack complexity — no special timing or configuration is needed, and no privileges on the target site, and no interaction from a victim user.
CWE-200: Exposure of Sensitive Information to an Unauthorized Actor
Reaching this weakness in Awesome Support <= 6.3.6 takes a caller who can reach the endpoint. Sensitive information exposure means data the application intended to keep internal is returned to a caller who should not be able to see it.
The disclosed data — credentials, tokens, customer records or internal paths — is usually worth more as material for a follow-up attack than as an end in itself. For Awesome Support the fix is 6.3.7: builds <= 6.3.6 are affected, anything from 6.3.7 onward is not.
Remediation
Update to version 6.3.7, or a newer patched version
How does WordSec protect against this?
The fix is the thing that ends this: Awesome Support 6.3.7 closes this, and updating the plugin is the step that ends it.
- Alerts
External References
Related records
Same weakness class
Other vulnerabilities in Awesome Support – WordPress HelpDesk & Support Plugin
- 8.8CVE-2024-0594: Awesome Support SQL Injection
CVE-2024-0594 - 8.1CVE-2023-5355: Awesome Support <= 6.1.4 Arbitrary File Deletion
CVE-2023-5355 - 7.5CVE-2025-58662: Awesome Support <= 6.3.5 PHP Object Injection
CVE-2025-58662 - 7.2CVE-2022-38073: Awesome Support <= 6.0.7 Stored Cross-Site Scripting
CVE-2022-38073 - 6.5CVE-2025-12641: Awesome Support Unauthenticated Role Demotion
CVE-2025-12641 - 6.5CVE-2015-9318: Awesome Support Arbitrary Shortcode Execution
CVE-2015-9318 - 6.1CVE-2023-5354: Awesome Support <= 6.1.4 Reflected Cross-Site Scripting
CVE-2023-5354 - 6.1CVE-2021-36919: Awesome Support Reflected XSS
CVE-2021-36919
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