OrderConvo – Vendor & Customer Messages After Orders

OrderConvo is a lightweight and efficient WooCommerce plugin that allows vendors and customers to exchange messages after an order is placed. Both admin/vendors and customers can send messages or files related to the order. Customers can access the OrderConvo message box from My Account -> Orders, where each order has its own messaging area. The plugin adds a responsive, AJAX-powered message box on the order details page, ensuring compatibility with all WooCommerce themes. How It Works Watch the Demo Live Demo Instructions * Click here to launch the demo. * Once the demo is live, navigate to Settings > NM Demo. * Click Initialize Demo: OrderConvo to create demo orders and products. * Explore the plugin’s features and functionalities. * Note: If the Messages tab (My Account > Messages) does not work, re-save the permalink settings to resolve the issue. Free Version Features Enable communication between customers and vendors/admins for each order. Unlimited messages per order. Customize message button labels. Customize message placeholder text. OrderConvo Supports Single Store and Marketplace Setups * Fully compatible with single WooCommerce stores. Marketplaces Supported Dokan Marketplace WC Product Vendors MultiVendorX YITH Multi-Vendor WCFM Marketplace PRO Features Send and receive file attachments. Control file types and file size limits. Attach images with automatic thumbnail previews. Email notifications for new messages. Customize email templates using the WooCommerce Email Template Manager. New message alerts on the order page. Rich text editor for enhanced message formatting. Access to a dedicated support forum. New message notifications in the WordPress dashboard. Learn More About PRO Why Use OrderConvo for Vendor-Customer Communication? With over 12 years of experience in WordPress and WooCommerce development, N-Media has received many requests for improved post-order communication. OrderConvo addresses this need, allowing for smooth communication between customers and vendors. Here’s why OrderConvo is a must-have for your store: For Customers: * Customers can request changes to the delivery address or date after placing the order. * They can also modify order quantities or request revisions or replacements, helping avoid negative feedback. For WooCommerce Vendors: * Vendors can provide order updates, share prototypes, or get feedback before final shipment, especially useful for digital goods or custom orders. OrderConvo Add-ons If the free or PRO version doesn’t fully meet your needs, check out our range of OrderConvo Add-ons: OrderConvo AWS S3 Add-on Upload all attachments to AWS S3 for faster and more efficient file management. Simply add your S3 credentials to get started, ideal for large file uploads. OrderConvo Quick Message Add-on Create pre-saved message templates for quick replies, saving time and streamlining communication with customers. OrderConvo Revisions Add-on Allow customers to request revisions before finalizing their orders, perfect for businesses like printing companies that need client approval on designs. OrderConvo Live Chat Add-on Enable real-time communication between vendors and customers with an AJAX-powered live chat. Chat can be disabled when not needed to save server resources. OrderConvo Marketplace Add-on Supports major marketplace plugins like Dokan, MultiVendorX, WCFM, YITH, and WC Product Vendors. Explore All Add-ons Our Top Plugins: WooCommerce Bulk Product Sync – Manage WooCommerce products using Google Sheets™. WooHero – Customize WooCommerce buttons, tabs, and more without writing code. See All Plugins