WP Support Plus Responsive Ticket System <= 4.0 - JavaScript Injection
Strategic Overview
- Status
- Patched in 4.1
- Affected Plugin
- WP Support Plus Responsive Ticket System
- Affected Version
<= 4.0- CVSS
- 6.1Medium
- Weakness type
- CWE-74 · Improper Neutralization of Special Elements in Output Used by a Downstream Component ('Injection')
- CVE
CVE-2014-10391
At a glance
CVE-2014-10391 is a medium-severity Improper Neutralization of Special Elements in Output Used by a Downstream Component ('Injection') vulnerability in the WP Support Plus Responsive Ticket System WordPress plugin, affecting versions <= 4.0. It carries a CVSS score of 6.1 (reachable over the network; low attack complexity). Exploitation requires no authentication. The issue is fixed in version 4.1; sites on affected versions should update now. Disclosed November 2014.
Vulnerability Overview
The WP Support Plus Responsive Ticket System plugin for WordPress is vulnerable to JavaScript Injection in versions up to, and including, 4.0. This makes it possible for unauthenticated attackers to inject potentially malicious JavaScript code into the vulnerable service.
Technical Analysis
The vector marks this flaw as remotely reachable over the network, with low attack complexity — no special timing or configuration is needed, and no privileges on the target site.
CWE-74: Improper Neutralization of Special Elements in Output Used by a Downstream Component ('Injection')
The product constructs all or part of a command, data structure, or record using externally-influenced input from an upstream component, but it does not neutralize or incorrectly neutralizes special elements that could modify how it is parsed or interpreted when it is sent to a downstream component.
Remediation
Update to version 4.1, or a newer patched version
How does WordSec protect against this?
The attempt arrives as an ordinary request to WP Support Plus Responsive Ticket System: WordSec's web application firewall inspects request payloads before WordPress loads them. None of that substitutes for the fix: WP Support Plus Responsive Ticket System 4.1 closes this, and updating the plugin is the step that ends it.
- Firewall
- Alerts
External References
Related records
Other vulnerabilities in WP Support Plus Responsive Ticket System
- 9.8CVE-2018-1000131: WP Support Plus Responsive… SQL Injection
CVE-2018-1000131 - 9.8WP Support Plus Responsive Ticket System Authentication Bypass
- 9.8CVE-2014-10389: WP Support Plus Responsive… Improper Authentication
CVE-2014-10389 - 9.8CVE-2014-10387: Support Plus Responsive Ticket System SQL Injection
CVE-2014-10387 - 8.8WP Support Plus Responsive Ticket System Arbitrary File Upload
- 8.8WP Support Plus Responsive Ticket System <= 7.1.4 SQL Injection
- 7.5CVE-2026-11590: Support Plus Responsive Ticket System SQL Injection
CVE-2026-11590 - 7.5CVE-2016-10930: Support Plus Responsive Ticket System < 7.1.0 IDOR
CVE-2016-10930
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