ilGhera Support System for WooCommerce <= 1.3.0 - Missing Authorization to Unauthenticated Sensitive Information Exposure
Strategic Overview
- Status
- Patched in 1.3.1
- Affected Plugin
- ilGhera Support System for WooCommerce
- Affected Version
<= 1.3.0- CVSS
- 5.3Medium
- Weakness type
- CWE-639 · Authorization Bypass Through User-Controlled Key
- CVE
CVE-2025-14033
At a glance
CVE-2025-14033 is a medium-severity Authorization Bypass Through User-Controlled Key vulnerability in the ilGhera Support System for WooCommerce WordPress plugin, affecting versions <= 1.3.0. It carries a CVSS score of 5.3 (reachable over the network; low attack complexity). Exploitation requires no authentication. The issue is fixed in version 1.3.1; sites on affected versions should update now. Disclosed May 2026, reported by Md. Moniruzzaman Prodhan (NomanProdhan).
Vulnerability Overview
The ilGhera Support System for WooCommerce plugin for WordPress is vulnerable to unauthorized access of data due to a missing capability check on the 'get_ticket_content_callback' function in all versions up to, and including, 1.3.0. This makes it possible for unauthenticated attackers to view any support ticket content, including sensitive customer information and private communications, by providing a ticket ID.
Technical Analysis
The vector marks this flaw as remotely reachable over the network, with low attack complexity — no special timing or configuration is needed, and no privileges on the target site, and no interaction from a victim user.
CWE-639: Authorization Bypass Through User-Controlled Key
ilGhera Support System for WooCommerce <= 1.3.0 carries this weakness at get_ticket_content_callback, and reaching it takes no account at all. Authorization bypass through a user-controlled key, often called insecure direct object reference, means the application looks up a record by an identifier from the request without checking that the caller owns it.
Changing a number in the request is enough to read or modify other users' records, which on commerce and membership sites means customer data. For ilGhera Support System for WooCommerce the fix is 1.3.1: builds <= 1.3.0 are affected, anything from 1.3.1 onward is not.
Remediation
Update to version 1.3.1, or a newer patched version
How does WordSec protect against this?
This one needs no account at all, which puts it outside what login hardening can reach; WordSec's login security narrows the account-level paths around it, and the firewall is what inspects the request itself. None of that substitutes for the fix: ilGhera Support System for WooCommerce 1.3.1 closes this, and updating the plugin is the step that ends it.
- Login Security
- Alerts
External References
Related records
Other vulnerabilities in ilGhera Support System for WooCommerce
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