Export and Import Users and Customers <= 2.7.5 - Authenticated (Subscriber+) Privilege Escalation via CSV Escape-Character Mismatch in Export/Import Round Trip via Biographical Info Field
Strategic Overview
- Status
- Patched in 2.7.6
- Affected Plugin
- Export and Import Users and Customers
- Affected Version
<= 2.7.5- CVSS
- 8.8High
- Weakness type
- CWE-116 · Improper Encoding or Escaping of Output
- CVE
CVE-2026-104368
At a glance
CVE-2026-104368 is a high-severity Improper Encoding or Escaping of Output vulnerability in the Export and Import Users and Customers WordPress plugin, affecting versions <= 2.7.5. It carries a CVSS score of 8.8 (reachable over the network; low attack complexity; high confidentiality, integrity, availability impact). Exploitation requires an authenticated account at Subscriber level or above. The issue is fixed in version 2.7.6; sites on affected versions should update now. Disclosed October 2026, reported by Sebastian Albrecht (mySebbe).
Vulnerability Overview
The Export and Import Users and Customers plugin for WordPress is vulnerable to Privilege Escalation in all versions up to, and including, 2.7.5 via the plugin's own export and re-import workflow. The vulnerability exists because of a CSV escape-character mismatch between the exporter and the importer: class-csvwriter.php writes cells with fputcsv() using PHP's default backslash (\) escape character, while class-csvreader.php parses the same file with fgetcsv() using a double-quote (") as the escape character. As a result, a crafted value stored in a Subscriber's Biographical Info field — containing a backslash-quote sequence followed by a newline — is written as a single quoted CSV field but parsed back as two separate rows on import. The injected second row is then processed by hf_create_customer() as a new user record whose user_login, user_pass, user_email, and role are entirely attacker-controlled, allowing the creation of an arbitrary Administrator account. This makes it possible for authenticated attackers with Subscriber-level access and above to escalate their privileges to Administrator.
Technical Analysis
The vector marks this flaw as remotely reachable over the network, with low attack complexity — no special timing or configuration is needed, and no interaction from a victim user. A successful exploit has high impact on confidentiality, integrity, availability — full site compromise territory.
CWE-116: Improper Encoding or Escaping of Output
The product prepares a structured message for communication with another component, but encoding or escaping of the data is either missing or done incorrectly. As a result, the intended structure of the message is not preserved.
Remediation
Update to version 2.7.6, or a newer patched version
How does WordSec protect against this?
The fix is the thing that ends this: Export and Import Users and Customers 2.7.6 closes this, and updating the plugin is the step that ends it.
- Alerts
External References
Related records
Other vulnerabilities in Export and Import Users and Customers
- 8.8CVE-2020-12074: WebToffee Plugins <= Arbitrary User Creation
CVE-2020-12074 - 7.6CVE-2025-1970: Export and Import Users and Customers <= 2.6.2 SSRF
CVE-2025-1970 - 7.3CVE-2019-15092: Import Export WordPress Users… CSV Injection
CVE-2019-15092 - 7.2CVE-2025-1971: Export and Import Users… PHP Object Injection
CVE-2025-1971 - 7.2CVE-2024-32835: Export and Import Users… PHP Object Injection
CVE-2024-32835 - 7.2CVE-2023-6558: Export and Import Users… Arbitrary File Upload
CVE-2023-6558 - 7.2CVE-2023-3459: Export and Import Users… Authenticated (Shop Manager)
CVE-2023-3459 - 4.9CVE-2025-1973: Export and Import Users… Directory Traversal
CVE-2025-1973
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