ThriveDesk <= 2.1.7 - Missing Authorization to Authenticated (Subscriber+) Cache Deletion

2026-07-10 15:36

Legion Hunter

Strategic Overview

Status

Patched in 2.2.0

Affected PluginAgentic Help Desk Plugin for WordPress – Live Chat, AI Chatbot & Ticketing – ThriveDesk

Affected Version<= 2.1.7

CVSS4.3Medium

CVECVE-2026-1832

View all Agentic Help Desk Plugin for WordPress – Live Chat, AI Chatbot & Ticketing – ThriveDesk vulnerabilities

Vulnerability Overview

The ThriveDesk – Live Chat, AI Chatbot, Helpdesk & Knowledge Base plugin for WordPress is vulnerable to unauthorized cache deletion due to a missing capability check on the 'thrivedesk_clear_cache' AJAX action in all versions up to, and including, 2.1.7. This makes it possible for authenticated attackers, with Subscriber-level access and above, to clear the plugin's cache.

Technical Analysis

REMEDIATION: Update to version 2.2.0, or a newer patched version --- IDENTIFIER: CWE-862 (Missing Authorization) The product does not perform an authorization check when an actor attempts to access a resource or perform an action.

External References

https://www.cve.org/CVERecord?id=CVE-2026-1832 https://www.wordfence.com/threat-intel/vulnerabilities/id/ec4bc1d4-2f14-4f3e-85ed-8737c56f905c

CVSS Vector

4.3

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

Base

Attack VectorNetwork
Attack ComplexityLow
Privileges RequiredLow
User InteractionNone
ScopeUnchanged
ConfidentialityNone
IntegrityLow
AvailabilityNone

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