Support Ticket <= 1.9 - Unauthenticated Privilege Escalation

2025-08-20 00:00

João Pedro Soares de Alcântara

Strategic Overview

Status

Unpatched

Affected PluginSupport Ticket

Affected Version<= 1.9

CVSS9.8Critical

CVECVE-2025-49422

View all Support Ticket vulnerabilities

Vulnerability Overview

The Support Ticket plugin for WordPress is vulnerable to Privilege Escalation in all versions up to, and including, 1.9. This makes it possible for unauthenticated attackers to elevate their privileges to that of an administrator.

Technical Analysis

REMEDIATION: No known patch available. Please review the vulnerability's details in depth and employ mitigations based on your organization's risk tolerance. It may be best to uninstall the affected software and find a replacement. --- IDENTIFIER: CWE-266 (Incorrect Privilege Assignment) A product incorrectly assigns a privilege to a particular actor, creating an unintended sphere of control for that actor.

External References

https://www.cve.org/CVERecord?id=CVE-2025-49422 https://www.wordfence.com/threat-intel/vulnerabilities/id/b6efe739-713b-4620-b78f-a8ec7b164cd1

CVSS Vector

9.8

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Base

Attack VectorNetwork
Attack ComplexityLow
Privileges RequiredNone
User InteractionNone
ScopeUnchanged
ConfidentialityHigh
IntegrityHigh
AvailabilityHigh

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