Helpdesk Support Ticket System for WooCommerce <= 2.1.1 - Missing Authorization

2025-09-22 00:00

Nabil Irawan

Strategic Overview

Status

Patched in 2.1.2

Affected PluginHelpdesk Support Ticket System for WooCommerce

Affected Version<= 2.1.1

CVSS5.4Medium

CVECVE-2025-57972

View all Helpdesk Support Ticket System for WooCommerce vulnerabilities

Vulnerability Overview

The Helpdesk Support Ticket System for WooCommerce plugin for WordPress is vulnerable to unauthorized access due to a missing capability check on a function in versions up to, and including, 2.1.1. This makes it possible for authenticated attackers, with contributor-level access and above, to perform an unauthorized action.

Technical Analysis

REMEDIATION: Update to version 2.1.2, or a newer patched version --- IDENTIFIER: CWE-862 (Missing Authorization) The product does not perform an authorization check when an actor attempts to access a resource or perform an action.

External References

https://www.cve.org/CVERecord?id=CVE-2025-57972 https://www.wordfence.com/threat-intel/vulnerabilities/id/d40d6228-dacd-4f94-b6a3-a402c4e24554

CVSS Vector

5.4

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N

Base

Attack VectorNetwork
Attack ComplexityLow
Privileges RequiredLow
User InteractionNone
ScopeUnchanged
ConfidentialityLow
IntegrityLow
AvailabilityNone

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