Ruby Help Desk <= 1.3.3 - Missing Authorization to Arbitrary Ticket Modification

2023-04-10 00:00

Ameen Alkurdy

Strategic Overview

Status

Patched in 1.3.4

Affected PluginRuby Help Desk

Affected Version<= 1.3.3

CVSS4.3Medium

CVECVE-2023-1125

View all Ruby Help Desk vulnerabilities

Vulnerability Overview

The Ruby Help Desk plugin for WordPress is vulnerable to unauthorized modification of data due to a missing authorization check on the process_ticket_reply function in versions up to, and including, 1.3.3. This makes it possible for authenticated attackers with subscriber-level permissions or above to update arbitrary tickets in the system.

Technical Analysis

REMEDIATION: Update to version 1.3.4, or a newer patched version --- IDENTIFIER: CWE-639 (Authorization Bypass Through User-Controlled Key) The system's authorization functionality does not prevent one user from gaining access to another user's data or record by modifying the key value identifying the data.

External References

https://www.cve.org/CVERecord?id=CVE-2023-1125 https://www.wordfence.com/threat-intel/vulnerabilities/id/fd741e2d-5478-4b9a-83ab-7ccafdc5d12f

CVSS Vector

4.3

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

Base

Attack VectorNetwork
Attack ComplexityLow
Privileges RequiredLow
User InteractionNone
ScopeUnchanged
ConfidentialityNone
IntegrityLow
AvailabilityNone

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