LiveAgent <= 4.4.7 - Cross-Site Request Forgery

2025-05-07 00:00
Nabil Irawan

Strategic Overview

Vulnerability Overview

The LiveAgent – Omnichannel Help Desk & Live Chat Software plugin for WordPress is vulnerable to Cross-Site Request Forgery in all versions up to, and including, 4.4.7. This is due to missing or incorrect nonce validation on a function. This makes it possible for unauthenticated attackers to perform an unauthorized action granted they can trick a site administrator into performing an action such as clicking on a link.

Technical Analysis

REMEDIATION: Update to version 4.4.8, or a newer patched version --- IDENTIFIER: CWE-352 (Cross-Site Request Forgery (CSRF)) The web application does not, or cannot, sufficiently verify whether a request was intentionally provided by the user who sent the request, which could have originated from an unauthorized actor.

External References

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