Hive Support <= 1.2.5 - Cross-Site Request Forgery via hs_update_ai_chat_settings Function
Strategic Overview
- Status
- Patched in 1.2.6
- Affected Plugin
- Hive Support | AI-Powered Help Desk, Live Chat and Chatbot
- Affected Version
<= 1.2.5- CVSS
- 5.4Medium
- Weakness type
- CWE-352 · Cross-Site Request Forgery (CSRF)
- CVE
CVE-2025-5019
At a glance
CVE-2025-5019 is a medium-severity Cross-Site Request Forgery (CSRF) vulnerability in the Hive Support WordPress plugin, affecting versions <= 1.2.5. It carries a CVSS score of 5.4 (reachable over the network; low attack complexity). Exploitation requires no authentication. The issue is fixed in version 1.2.6; sites on affected versions should update now. Disclosed June 2025, reported by Vo Thi Ngoc Nhi.
Vulnerability Overview
The Hive Support | AI-Powered Help Desk, Live Chat & AI Chat Bot Plugin for WordPress plugin for WordPress is vulnerable to Cross-Site Request Forgery in all versions up to, and including, 1.2.5. This is due to missing or incorrect nonce validation on the hs_update_ai_chat_settings() function. This makes it possible for unauthenticated attackers to reconfigure the plugin’s AI/chat settings (including API keys) and to potentially redirect notifications or leak data to attacker-controlled endpoints via a forged request granted they can trick a site administrator into performing an action such as clicking on a link.
Technical Analysis
The vector marks this flaw as remotely reachable over the network, with low attack complexity — no special timing or configuration is needed, and no privileges on the target site.
CWE-352: Cross-Site Request Forgery (CSRF)
Hive Support <= 1.2.5 carries this weakness at hs_update_ai_chat_settings(), and reaching it takes a caller who can reach the endpoint. Cross-site request forgery abuses the fact that browsers attach a victim's cookies to any request, so a state-changing action that only checks who you are, not whether you meant to act, can be triggered from another site.
An attacker who gets a logged-in user to load a crafted page can perform that action as them, with the impact scaling to whatever the victim's role is allowed to do. For Hive Support the fix is 1.2.6: builds <= 1.2.5 are affected, anything from 1.2.6 onward is not.
Remediation
Update to version 1.2.6, or a newer patched version
How does WordSec protect against this?
The attempt arrives as an ordinary request to Hive Support: WordSec's web application firewall inspects request payloads before WordPress loads them. None of that substitutes for the fix: Hive Support 1.2.6 closes this, and updating the plugin is the step that ends it.
- Firewall
- Alerts
External References
Related records
Same weakness class
Other vulnerabilities in Hive Support | AI-Powered Help Desk, Live Chat and Chatbot
- 8.8CVE-2024-52370: Hive Support Arbitrary File Upload
CVE-2024-52370 - 7.1CVE-2025-5018: Hive Support <= 1.2.5 Missing Authorization
CVE-2025-5018 - 6.5CVE-2024-54304: Hive Support – WordPress Help Desk SQL Injection
CVE-2024-54304 - 6.4CVE-2025-32214: Hive Support <= 1.2.11 Stored Cross-Site Scripting
CVE-2025-32214 - 6.1CVE-2025-32666: Hive Support <= 1.2.5 Reflected Cross-Site Scripting
CVE-2025-32666 - 5.3CVE-2025-32635: Hive Support <= 1.2.6 Sensitive Information Exposure
CVE-2025-32635 - 5.3CVE-2025-32242: Hive Support <= 1.2.5 Missing Authorization
CVE-2025-32242 - 4.3CVE-2025-32208: Hive Support <= 1.2.5 Missing Authorization
CVE-2025-32208
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