Guest Support – Complete customer support ticket system for WordPress <= 1.2.2 - Missing Authorization to Unauthenticated Ticket Deletion

2025-07-07 00:00

Amin Beheshti

Strategic Overview

Status

Patched in 1.2.3

Affected PluginGuest Support

Affected Version<= 1.2.2

CVSS5.3Medium

CVECVE-2025-5957

View all Guest Support vulnerabilities

Vulnerability Overview

The Guest Support – Complete customer support ticket system for WordPress plugin for WordPress is vulnerable to unauthorized loss of data due to a missing capability check on the 'deleteMassTickets' function in all versions up to, and including, 1.2.2. This makes it possible for unauthenticated attackers to delete arbitrary support tickets.

Technical Analysis

REMEDIATION: Update to version 1.2.3, or a newer patched version --- IDENTIFIER: CWE-862 (Missing Authorization) The product does not perform an authorization check when an actor attempts to access a resource or perform an action.

External References

https://www.cve.org/CVERecord?id=CVE-2025-5957 https://www.wordfence.com/threat-intel/vulnerabilities/id/f6e5dde2-f9f9-4a64-9174-e5e6e9fe1b23

CVSS Vector

5.3

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N

Base

Attack VectorNetwork
Attack ComplexityLow
Privileges RequiredNone
User InteractionNone
ScopeUnchanged
ConfidentialityNone
IntegrityLow
AvailabilityNone

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