Fluent Support <= 2.3.0 - Authenticated (Contributor+) Stored Cross-Site Scripting via 'redirect-to' Shortcode Attribute

2026-07-23 18:29
Wordfence PRISM

Strategic Overview

Vulnerability Overview

The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Stored Cross-Site Scripting via 'redirect-to' Shortcode Attribute in all versions up to, and including, 2.3.0 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with contributor-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. The XSS payload is in a hidden attribute so it only fires in specific browsers when specific access keys are used making exploitation unlikely.

Technical Analysis

REMEDIATION: Update to version 2.3.1, or a newer patched version --- IDENTIFIER: CWE-79 (Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')) The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users.

External References

Vulnerability data © Defiant, Inc., provided under the Wordfence Intelligence T&C

Fluent Support <= 2.3.0 - Authenticated (Contributor+) Stored Cross-Site Scripting via 'redirect-to' Shortcode Attribute (CVE-2026-15665)