Awesome Support <= 6.1.4 - Cross-Site Request Forgery via wpas_edit_reply_ajax()
Strategic Overview
- Status
- Patched in 6.1.5
- Affected Plugin
- Awesome Support – WordPress HelpDesk & Support Plugin
- Affected Version
<= 6.1.4- CVSS
- 4.3Medium
- Weakness type
- CWE-352 · Cross-Site Request Forgery (CSRF)
- CVE
CVE-2023-48323
At a glance
CVE-2023-48323 is a medium-severity Cross-Site Request Forgery (CSRF) vulnerability in the Awesome Support WordPress plugin, affecting versions <= 6.1.4. It carries a CVSS score of 4.3 (reachable over the network; low attack complexity). Exploitation requires no authentication. The issue is fixed in version 6.1.5; sites on affected versions should update now. Disclosed November 2023, reported by thiennv.
Vulnerability Overview
The Awesome Support plugin for WordPress is vulnerable to Cross-Site Request Forgery in versions up to, and including, 6.1.4. This is due to missing or incorrect nonce validation on the wpas_edit_reply_ajax() function. This makes it possible for unauthenticated attackers to edit replies via a forged request granted they can trick a site administrator into performing an action such as clicking on a link.
Technical Analysis
The vector marks this flaw as remotely reachable over the network, with low attack complexity — no special timing or configuration is needed, and no privileges on the target site.
CWE-352: Cross-Site Request Forgery (CSRF)
Awesome Support <= 6.1.4 carries this weakness at wpas_edit_reply_ajax(), and reaching it takes a caller who can reach the endpoint. Cross-site request forgery abuses the fact that browsers attach a victim's cookies to any request, so a state-changing action that only checks who you are, not whether you meant to act, can be triggered from another site.
An attacker who gets a logged-in user to load a crafted page can perform that action as them, with the impact scaling to whatever the victim's role is allowed to do. For Awesome Support the fix is 6.1.5: builds <= 6.1.4 are affected, anything from 6.1.5 onward is not.
Remediation
Update to version 6.1.5, or a newer patched version
How does WordSec protect against this?
The attempt arrives as an ordinary request to Awesome Support: WordSec's web application firewall inspects request payloads before WordPress loads them. None of that substitutes for the fix: Awesome Support 6.1.5 closes this, and updating the plugin is the step that ends it.
- Firewall
- Alerts
External References
Related records
Same weakness class
Other vulnerabilities in Awesome Support – WordPress HelpDesk & Support Plugin
- 8.8CVE-2024-0594: Awesome Support SQL Injection
CVE-2024-0594 - 8.1CVE-2023-5355: Awesome Support <= 6.1.4 Arbitrary File Deletion
CVE-2023-5355 - 7.5CVE-2025-58662: Awesome Support <= 6.3.5 PHP Object Injection
CVE-2025-58662 - 7.5CVE-2024-13567: Awesome Support Info Exposure
CVE-2024-13567 - 7.2CVE-2022-38073: Awesome Support <= 6.0.7 Stored Cross-Site Scripting
CVE-2022-38073 - 6.5CVE-2025-12641: Awesome Support Unauthenticated Role Demotion
CVE-2025-12641 - 6.5CVE-2015-9318: Awesome Support Arbitrary Shortcode Execution
CVE-2015-9318 - 6.1CVE-2023-5354: Awesome Support <= 6.1.4 Reflected Cross-Site Scripting
CVE-2023-5354
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